100% Satisfaction Guaranteed! 30 Day returns.

Your satisfaction is the most important thing to us at Inspired Charms. We do all we can to make sure that upon receipt of your merchandise you will find that it matches your order exactly.

However, if for any reason you decide not to keep your merchandise, you can return it to us within thirty (30) days of the original order's postmark date, accompanied with its proper documentation and in its original box for a full refund of the purchase price (shipping, insurance and handling charges are not refundable). Exchanges and reships do not alter the date used when calculating the thirty (30) day return period.

If your merchandise was damaged or defective upon delivery, please let us know by contacting us here.

What do I do?

Contact us here. Repack the item in the original packing materials, include your ORDER #, name and item and send in a protective package. Send your package to:

Ecommerce Innovations
Inspired Charms Returns Dept.
3585 East Patrick Lane, 1200
Las Vegas, NV 89120